Cancelation Policy
At Southland Bouncy House Rental, we recognize that plans can sometimes change unexpectedly. To assist you during such times, we've designed a cancellation policy that offers flexibility and options should you need to cancel or reschedule your booking.
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Cancellations made 14 days or more before the event: We provide a full refund of your deposit for cancellations made at least 14 days before your event. This helps us manage our inventory and offer availability to other customers.
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Cancellations made within 13 days of the event: We cannot offer a refund if you cancel your reservation 13 days or fewer before your event. However, we provide two alternatives:
a. Reschedule: You can reschedule your rental to a new date at no additional cost.
b. Deposit Credit: We issue a credit for your deposit, valid for one year from the original event date, which can be used towards any future rentals with Southland Bouncy House Rental.
To cancel or reschedule your rental, please reach out to us promptly at (904) 514-2701 or email-sbhr@gmail.com to explore your options. We value your business and are committed to working with you to ensure your satisfaction.
Note: We encourage rescheduling over cancellation to avoid any loss of deposit. There are no fees for rescheduling, and credits are issued only if the cancellation complies with the terms of our policy.
Terms of Use
These Terms of Use govern your access to and use of Southland Bouncy House Rental's services and website. By accessing or using our services, you agree to be bound by these terms and all terms incorporated by reference.
1. Use of Services
You may use our services only as permitted by law and according to the terms of this agreement. Southland Bouncy House Rental may suspend or stop providing services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
2. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the submission of this information and confirm that any data you provide is accurate.
3. Booking and Cancellations
Bookings for our rental equipment must be made in advance and are subject to availability. Our cancellation policy is available on our Policies page, and outlines the terms under which cancellations and refunds are handled.
4. Intellectual Property
All content included on our website, such as text, graphics, logos, button icons, images, and software, is the property of Southland Bouncy House Rental or its content suppliers and protected by international copyright laws. No portion of the website and its content may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Southland Bouncy House Rental.
5. Conduct
You agree not to use our website or services for any unlawful or prohibited purpose. You may not attempt to gain unauthorized access to any portion or feature of our services, or any other systems or networks connected to our services.
6. Limitation of Liability
In no event will Southland Bouncy House Rental be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of our services or for any other claim related in any way to your use of the services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the services, even if advised of their possibility.
7. Changes to Terms
Southland Bouncy House Rental reserves the right, at its sole discretion, to change or modify portions of these Terms of Use at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised.
8. Governing Law
These terms and any dispute arising from the use of our services will be governed by and construed in accordance with the laws of the state where Southland Bouncy House Rental is headquartered, without regard to its conflict of law provisions.
9. Contact Us
For questions or concerns regarding our Terms of Use, our services, or anything else, please contact us at (904) 514-2701 or email-sbhr@gmail.com.
Privacy Policy
At Southland Bouncy House Rental, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information Collection
Personal Information: We collect personal information that you provide to us when you book our services. This includes your name, address, email address, phone number, and payment information.
Usage Information: We automatically collect information about your interactions with our website, such as the pages you visit, the time of your visit, and other usage statistics.
2. Use of Information
We use the information we collect to:
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Process and fulfill your bookings.
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Communicate with you about your reservations or other inquiries.
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Improve our services and website functionality.
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Conduct marketing and promotional efforts.
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
5. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
6. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website before the change becomes effective.
7. Your Consent
By using our site, you consent to our privacy policy.
8. Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
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Phone: (904) 514-2701
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Email: email-sbhr@gmail.com
Thank you for choosing Southland Bouncy House Rental. We are dedicated to protecting your privacy and providing you with the highest level of service.